Preparing For Your Visit

The following information should assist you when visiting the QEI Clinic.

The following information should assist you prior to visiting the QEI Clinic but if you have any additional queries please do not hesitate to contact our friendly Receptionists on (07) 3239 5000.

What do I need to bring to my appointment?

Please bring a list or samples of all your current medications and eye drops, any current prescription glasses, your referral and your current Medicare, pension and health insurance cards. It is also a good idea to bring some sunglasses with you as you may have your eyes dilated, making them light sensitive.

Do I need a referral?

To receive your full Medicare rebate please bring a current referral from your ophthalmologist, general practitioner or optometrist. on the day of your appointment. If you are unable to obtain a referral, please advise our receptionist when making your appointment.

How long will the appointment take?

Every effort is made to minimise the time you spend at the QEI Clinic. However, urgent cases arise from time-to-time and may delay your appointment. Please allow two hours for your visit. Depending on your condition you may be seen by one of our clinical assistants who will perform tests before you are seen by the ophthalmologist. Light refreshments are available in our reception.

Should I wear my contact lenses on the day of my visit?

If you wear contact lenses (for keratoconus), please do not wear them on the day of your visit to the QEI Clinic if possible. Instead, please bring them with you and be prepared to insert them when requested.

What will happen during the appointment?

During your visit your eyes may be dilated. It is recommended that you do not drive for several hours after your eyes are dilated. Dilation will make your eyes light sensitive, and some patients may feel that their vision has been blurred. Please remember to bring your sunglasses. It is also a good idea to ask a family member or friend to accompany you to your appointment, so you don’t have to drive. Our receptionists will be happy to organise a taxi to take you home. Public transport is also available within a short walk of the QEI Clinics. See details here.

Do you require my personal information?

You will be asked to complete a patient registration form. QEI collects information about you to ensure effective management of your medical issue and for administrative purposes, such as communicating with your nominated health care provider, Medicare or your private health fund. We require your consent to collect your personal information and will manage your details in accordance with QEI’s Privacy Policy.

How will the appointment be charged?

The QEI Clinic is privately run. You will receive an account from the ophthalmologist at the end of your consultation. We ask that accounts are settled on the day if possible. Please note that you may also be charged for any clinical tests performed in conjunction with your consultation. Most of these tests can be claimed from Medicare. If you have any questions regarding billing and costs, please contact our friendly receptionists on (07) 3239 5000 to discuss further.