Please bring a list or samples of all your current medications and eye drops, any current prescription glasses, your referral and your current Medicare, pension and health insurance cards. It is also a good idea to bring some sunglasses with you as some patients will have their eyes dilated making your eyes light sensitive.
In order to receive your full Medicare rebate please make sure you have a current referral from your Ophthalmologist, General Practitioner or Optometrist describing your problem and medical history. Please bring your referral with you on the day of your appointment. If you are unable to obtain a referral please advise our Receptionist when making your appointment.
Every effort is made to minimise the time you spend at the QEI Clinic. However, urgent cases arise from time-to-time and may delay your appointment. Please allow two hours for your visit. Depending on your condition you may be seen by one of our Clinical Assistants who will perform a number of tests before you are seen by the Ophthalmologist. Light refreshments are available in our reception.
If you wear contact lenses (for keratoconus), please do not wear them on the day of your visit to the QEI Clinic if at all possible. Instead, please bring them with you and be prepared to insert them if and when requested.
During your visit your eyes may be dilated. It is recommended that you do not drive for several hours after your eyes are dilated. Dilation will make your eyes light sensitive and some patients may feel that their vision has been blurred. Please remember to bring your sunglasses. It is also a good idea to ask a family member or friend to accompany you to your appointment so you don’t have to drive. Our Receptionists will be happy to organise a taxi to take you home. Public transport is also accessible with a ten minute walk from the QEI Clinic.
We require your consent to collect your personal information, in accordance with the Privacy guidelines and Privacy Act. You will be asked to complete a patient registration form outlining the information required. Information about you is required for effective management of your medical issue and for administrative purposes such as communicating with your nominated health care provider, Medicare or your private health fund.
The QEI Clinic is a privately run clinic. You will receive an account from the Ophthalmologist at the end of your consultation. We ask that accounts are settled on the day if possible. Please note that you may also be charged for any clinical tests performed in conjunction with your consultation. Most of these tests are able to be claimed from Medicare. If you have any questions regarding billing and costs please contact our friendly Receptionists on (07) 3239 5000 to discuss further.
For the health and safety of our patients, staff and visitors, we ask you do not enter the QEI South Brisbane or QEI Clayfield facilities if you:
Please note that all visitors at this time will undergo contactless temperature checking. Our staff will also require the full names and contact details of all visitors to the building.
Thank you for your cooperation at this time, please don't hesitate to contact us on 07 3239 5000 if you have any concerns.